• Available now

Your next gig, sorted.

SpareTick connects music fans with spare tickets and people to share the fun with. Match by music taste. No touts. No hassle.

• Download Now
• Learn More

• Features

Spare Tickets

Find real fans offering spare tickets at face value - no scalpers, no inflated prices.
Just genuine people who can't make it.

• The Solution

The Problems We Aim To Solve

Three problems. One audience. No good solution.

Get started today!

Download our app from your preferred platform and start your journey. Join the SpareTick community.

• iOS App
• Android App

• Privacy Policy

• Terms of Service

Last updated: 19 April 2026This Privacy Policy explains how SpareTick ("we", "us", "our") collects, uses, and protects your personal information when you use the SpareTick mobile application ("the App").By using the App you agree to the collection and use of information in accordance with this policy.---## 1. Who We AreSpareTick is a mobile application that helps music fans share spare gig tickets and connect with others based on shared music taste.Contact: [email protected]---## 2. Information We Collect### 2.1 Information you provide directly
- Account information: Email address, phone number, display name, date of birth, and profile photo.
- Profile information: Your location (city), music preferences, favourite artists, and gig history.
- Ticket listings: Event name, venue, date, price, and any description you provide.
- Messages: Chat messages sent between users within the App.
- Reviews: Ratings and written reviews you submit about other users.
- Referral codes: If you refer a friend or are referred by one.### 2.2 Information collected automatically
- Usage data: Pages viewed, features used, and interactions within the App.
- Device information: Device type, operating system version, and unique device identifiers.
- Push notification tokens: To deliver notifications to your device (only if you grant permission).### 2.3 Information from third parties
- Spotify: If you connect your Spotify account, we receive your Spotify display name, profile image, and list of top artists. We do not access your Spotify playlists, listening history beyond top artists, or payment information. You can disconnect Spotify at any time via your profile settings.---## 3. How We Use Your InformationWe use the information we collect to:- Create and manage your account
- Match you with other users based on shared music taste
- Display ticket listings and facilitate ticket exchanges
- Send push notifications about ticket requests, acceptances, and messages (with your permission)
- Enable in-app chat between matched users
- Process Pro subscription payments
- Operate the referral programme and award rewards
- Improve and personalise the App
- Comply with legal obligations and enforce our Terms of Service
- Detect and prevent fraud, abuse, or other harmful activity---## 4. Legal Basis for Processing (UK/EEA Users)We process your personal data under the following legal bases:- Contract: To provide you with the App and its features.
- Legitimate interests: To improve the App, prevent fraud, and ensure safety.
- Consent: For Spotify integration and push notifications (you may withdraw consent at any time).
- Legal obligation: Where required by law.---## 5. How We Share Your InformationWe do not sell your personal data. We may share your information with:- Supabase: Our database and authentication provider, used to store all app data securely. Data is stored in the EU (Ireland). See Supabase Privacy Policy.
- Expo: Used to deliver push notifications to your device. See Expo Privacy Policy.
- Spotify: Only if you choose to connect your account. See Spotify Privacy Policy.
- Twilio: Used to send SMS verification codes for phone number authentication. See Twilio Privacy Policy.
- Law enforcement or regulators: Where required by law, court order, or to protect the safety of users.---## 6. Data Retention- Your account data is retained for as long as your account is active.
- If you delete your account, your personal data is deleted within 30 days, except where we are required to retain it by law.
- Chat messages are deleted when either party deletes their account.
- Ticket listings expire automatically 7 days after the event date.---## 7. Your RightsDepending on your location, you may have the right to:- Access the personal data we hold about you
- Correct inaccurate data
- Delete your account and associated data
- Withdraw consent for Spotify integration or push notifications at any time
- Object to or restrict certain processing
- Data portability — receive a copy of your data in a structured formatTo exercise any of these rights, contact us at [email protected]. We will respond within 30 days.If you are in the UK or EEA and believe we have not handled your data correctly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or your local supervisory authority.---## 8. Data SecurityWe use industry-standard security measures including:- Encrypted connections (TLS) for all data in transit
- Row-level security on our database — users can only access their own data
- Supabase authentication for all account access
- We do not store payment card details — payments are handled by our payment providerNo method of transmission over the internet is 100% secure. We cannot guarantee absolute security but we take all reasonable steps to protect your data.---## 9. Children's PrivacyThe App is intended for users aged 18 and over. We do not knowingly collect personal data from anyone under 18. If you believe a child under 18 has provided us with personal data, please contact us and we will delete it promptly.---## 10. International TransfersYour data may be transferred to and stored in countries outside the UK or EEA (for example, to Supabase's infrastructure). Where this occurs, we ensure appropriate safeguards are in place in accordance with applicable data protection law.---## 11. Push NotificationsWe may send push notifications to your device about ticket requests, accepted connections, and new messages. You can disable push notifications at any time in your device settings.---## 12. Changes to This PolicyWe may update this Privacy Policy from time to time. We will notify you of significant changes by displaying a notice in the App. The "Last updated" date at the top of this page will always reflect the most recent version.---## 13. Contact UsIf you have any questions about this Privacy Policy, please contact us:Email: [email protected]

# Terms of ServiceLast updated: 19 April 2026Please read these Terms of Service ("Terms") carefully before using the SpareTick mobile application ("the App"). By creating an account or using the App, you agree to be bound by these Terms.---## 1. About SpareTickSpareTick is a platform that enables users to share spare gig tickets with other music fans and connect based on shared music taste. SpareTick is not a ticket retailer, reseller, or ticketing agency. We do not sell tickets — we facilitate peer-to-peer sharing between users.Contact: [email protected]---## 2. EligibilityYou must be at least 18 years old to use the App. By creating an account, you confirm that you are 18 or over. We reserve the right to suspend or delete accounts where we have reason to believe the user is under 18.---## 3. Your Account- You are responsible for keeping your account credentials secure.
- You must provide accurate and truthful information when creating your account.
- You may only create one account per person.
- You are responsible for all activity that occurs under your account.
- Do not share your account with anyone else.---## 4. Ticket Listings### 4.1 What you can list
- Tickets to live music events, gigs, concerts, and festivals that you genuinely hold and intend to share or transfer.
- Tickets listed must be for real events at real venues.### 4.2 What you cannot list
- Tickets you do not own or have rights to transfer.
- Counterfeit, fraudulent, or invalid tickets.
- Tickets where the original purchase terms prohibit transfer or resale.
- Tickets at a price exceeding what you paid (tout/scalp listings).
- Tickets for events that have already taken place.### 4.3 Your responsibilities
- You are solely responsible for ensuring tickets you list are genuine and transferable.
- You must honour any arrangement made with another user through the App.
- SpareTick is not responsible for the quality, validity, or delivery of any ticket listed on the platform.---## 5. Ticket Exchanges and TransfersSpareTick facilitates introductions between users. The actual transfer of tickets takes place between users directly and is entirely at their own risk. SpareTick:- Does not process ticket payments between users
- Does not guarantee the validity of any ticket
- Does not provide refunds for failed ticket exchanges
- Is not liable for any loss suffered as a result of a ticket exchange arranged through the AppWe strongly recommend you:
- Only transfer tickets through official channels (e.g. the venue's official transfer system)
- Meet in a public place if exchanging physical tickets
- Use the in-app review system to report your experience---## 6. Pro Subscription- Pro subscriptions are billed monthly or annually depending on the plan selected.
- Subscriptions auto-renew unless cancelled at least 24 hours before the renewal date.
- You can manage and cancel your subscription in your device's App Store / Play Store account settings.
- Refunds are subject to the App Store / Play Store refund policy.
- Referral rewards (free Pro months) have no cash value and cannot be transferred.---## 7. User ConductYou agree not to:- Harass, abuse, threaten, or intimidate other users
- Post false, misleading, or fraudulent listings
- Use the App for any unlawful purpose
- Attempt to scrape, reverse-engineer, or interfere with the App
- Create fake accounts or impersonate other people
- Use the App to spam or send unsolicited messages
- Attempt to circumvent any safety or security featureViolation of these rules may result in immediate account suspension or deletion.---## 8. User ContentBy posting content on the App (profile information, ticket listings, messages, reviews), you grant SpareTick a non-exclusive, royalty-free licence to use, display, and store that content for the purpose of operating the App.You are solely responsible for the content you post. You confirm that your content does not infringe any third-party rights and complies with applicable law.---## 9. Spotify IntegrationIf you connect your Spotify account, you agree to Spotify's terms of service and privacy policy. You can disconnect Spotify at any time. SpareTick is not affiliated with or endorsed by Spotify.---## 10. Intellectual PropertyThe App, its design, features, and content (excluding user-generated content) are owned by SpareTick and are protected by intellectual property law. You may not copy, modify, distribute, or create derivative works without our written permission.---## 11. DisclaimersTHE APP IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.WE DO NOT WARRANT THAT:
- THE APP WILL BE UNINTERRUPTED OR ERROR-FREE
- TICKETS LISTED ON THE APP ARE GENUINE OR TRANSFERABLE
- ANY PARTICULAR RESULT WILL BE ACHIEVED FROM USE OF THE APP---## 12. Limitation of LiabilityTO THE FULLEST EXTENT PERMITTED BY LAW, SPARETICK SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE APP, INCLUDING BUT NOT LIMITED TO LOSS ARISING FROM FAILED TICKET EXCHANGES.OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM USE OF THE APP SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM.NOTHING IN THESE TERMS LIMITS LIABILITY FOR FRAUD, DEATH, OR PERSONAL INJURY CAUSED BY NEGLIGENCE.---## 13. TerminationWe may suspend or delete your account at any time if you breach these Terms or for any other reason at our discretion. You may delete your account at any time via the App settings. On termination, your right to use the App ceases immediately.---## 14. Changes to These TermsWe may update these Terms from time to time. We will notify you of significant changes via the App. Continued use of the App after changes are posted constitutes acceptance of the updated Terms.---## 15. Governing LawThese Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.---## 16. Contact UsIf you have any questions about these Terms, please contact us:Email: [email protected]